Sugarhouse Dental Spa

12/09/2008 Posted by phluphy

I moved here not too long ago from Texas and I have hated the customer service in this city. I was so pleasantly surprised about the greetings, accommodations and professionalism that the entire staff offered from start to finish! I had an amazing dental hygienist who was wonderful, funny and gentle! I have always hated going to the dentist and I cannot wait for my next appointment! I would recommend this doctor and facility to anyone! First class experience from start to finish!

Pros: Customer Service, Massage Chairs, Paraffin Wax, Gentle Cleaning, Professionalism, etc...

Cons: NONE

11/23/2008 Posted by chelseabh

This place is THE BEST! I had to write a review because I just couldn't believe what an incredible experience I'd had at the dentist. I don't know why more dental and medical offices haven't caught on to the concept of treating patients with a welcoming, relaxing manner. Instead of the usual "sign in on the sheet " and then being ignored while I sit in an uncomfortable waiting room forever, I was greeted by a friendly girl who immediately led me to the "Zen Room" where I sat in a massage chair and was offered a cappuccino. I didn't have to wait long before the dental hygienist came and gave me a complimentary paraffin hand wax, took some xrays, and gave me the most gentle cleaning while I was wearing a warm gel eye mask. She was very thorough and professional and I was so relaxed through every minute of it that I almost forgot that I was in a dentist's office and not a spa. Dr. Graham came to give me an exam and he was very friendly as well. I could tell that he and the staff had a nice relationship with one another. Everything was so comfortable that I almost didn't want to leave at the end of my appointment. The modern decor and music was a nice change as well. The dental hygienist told me that I didn't need to come back for 6 months until my next cleaning, and I am counting down the days until I am able to return! I highly recommend this "dental spa" to everyone!

Pros: Relaxing ambience, professional and friendly staff, such a nice change from your average dental office

Cons: none!

10/24/2008 Posted by jasonrich99

The best dental experience ever! You actually forget your having your teeth worked on. Most friendly staff and dentist in the land. I wouldn't even think of going anywhere else. It would be torture.

Pros: Everything

Cons: Nothing

06/23/2008 Posted by lolls

So the packaging behind the practice is a major bonus. Who doesn't like a little freebie pampering? All of that aside though, because that's what most people review about SDS, I just really like Dr. Graham's dentistry. He is very careful and pays attention to detail. You can tell he cares about the look and feel of his work. His chairside manner is great, too. I've spent a little more time in the chair than I care to (because I need a lot of work), but it makes it somewhat bearable when you feel at ease in his office. The office staff is very professional, friendly, and mellow. Highly recommended.

Pros: Great dentistry in a really cool, realxing atmosphere and sweet freebies.

Cons: None come to mind. :)

06/16/2008 Posted by camilleb74

By far the best dental experience I have ever had. I will continue to have Dr. Graham as long as I am in SLC. He was very attentive to my needs. The workers at the Sugarhouse dental spa are all very caring, very charismatic, and friendly. Dr. Graham personally took time to look into my insurance plan to decide if it would cover a procedure or not. He was absolutely fabulous!!!! :) I highly highly recommend the Sugarhouse Dental Spa!!

03/23/2008 Posted by JohnUtah

I have not been to a dentist in over 8 years. I was not looking forward to a dental visit, however, an coworker convinced me to go to see Dr. Graham. I have to admit I am looking forward to my next visit. The staff was great, it did not have the stuffy feeling I had once remembered. Dr. Graham was very nice, and we discussed the issues of my silver fillings for about 5 minutes, he basically educated me on them and I decided to leave them.

Pros: too many to list

Cons: none

12/09/2007 Posted by chrislbs

Dr Graham's office was referred to me by some of my friends. I had been dental phobic for a couple of years, but the Sugarhouse Dental Spa has transformed me into someone who looks forward to my cleanings. The Spa experience is a great plus--with the Zen room and massaging chairs, dipping your hands in paraffin and the chill music while your teeth are getting cleaned are good, but more important to the experience is that the doctor and the staff care about your teeth. I had a filling done with epoxy and was having some pain when I was chewing. I checked in with the office on Thursday, but there were not appointments. The doctor gave me an appointment on a Saturday and I stopped by and it was just him who took care of things. That was great service. On my regular visits, I only get a couple of minutes with him, but I did not feel rushed or ignored and he answered all of my questions. I have talked to him about braces and he has been an adviser rather than a sales person. I have not had any cosmetic procedures suggested to me--and I think other dentists push this. I have recommended him to others at work and they have come back with big smiles.

Pros: Great care, pampering, no pressure on cosmetic procedures

Cons: Traffic around office, not open on Fridays

07/23/2007 Posted by mikeinutah

I was referred to this office 3 years ago by a friend that had veneers done by Dr. Graham I have been extremely pleased by the professionalism and care renderred at the Dental Spa. They explain everything in full detail. Dr. Graham did 10 veneers and completely changed my smile. Since then, the office has been so great and I would never go anywhere else. I wish I could think of some constructive criticism but I can't think of one thing. I won't change dentists now, I just hope they don't move like my last dentist did! Extremely happy, Sugarhouse Dental Patient.

Pros: professionalism, and dental care.

Cons: n/a

06/29/2007 Posted by carolinutah

I was treated with so much care here! I had an infection and thought I was going to die. They took care of me and the pain subsided in just over a day. Thanks SDS

Pros: they were so kind and gentle, and new high tech equipment

Cons: none

3 out of 3 people found this review helpful

06/29/2007 Posted by steveproust

I moved to Salt Lake 3 years ago and have been to 4 different dentists since my move. A co-worker advised me that I should see Dr. Graham in reference to a plan of treatment that my previous dentist had given me. The treatment plan had over $5000.00 worth of work that "needed" to be done on my teeth. That doctor had spent no more than 3 minutes looking at my teeth and didn't explain any of the treatment. I took my plan and x-rays into Sugarhouse Dental Spa where they treated me like an individual. Dr. Graham reviewed my x-rays in full detail and in fact told me that the silver fillings that the other dentist had wanted to crown were still in good condition. He showed me what decay looked like in an x-ray and then let me examine my own x-rays there at the chair. I would have not only spent over $5000.00 at my previous dentist, but I would of ended up having work done that wasn't required. I have since referred 3 of my friends to Sugarhouse Dental Spa and they have nothing to say but praise for the office. I don't normally write reviews, however, this experience deserved some feedback. So if you are looking for a dentist that involves you in your treatment and gives you honest advice... look no further. Steve

Pros: Great staff, personable dentist, fantastic service.

Cons: Can't think of one thing.

3 out of 3 people found this review helpful