Magic Wok Enterprises
Kearns, UT 84118
Phone: (801) 965-9658
User Reviews for Magic Wok Enterprises
08/26/2008 Posted by bjarchibald
Customer Service: Below Average Food: Average I visited the Magic Wok for the first time today during lunch hours looking for something new. I ordered their sweet and sour chicken lunch special. When I went to pay, the bill was much more expensive than advertised. I was explained that I was brought out the sweet and sour chicken "side order" and not the lunch special. They also charged me full price for an egg drop soup. I ordered the soup because it came with the lunch special. The manager refused to change the bill and justified it because I failed to explain that I specifically wanted the lunch special. After trying to reason with her and the store owner I was told that it was my responsibility as a customer to clarify that I wanted the lunch special and not the side order even if I didn't know the side order was an option and I had the lunch menu in my hand while ordering. No attempt was made to retain me as a future customer. I don't plan on returning.
08/21/2008 Posted by karolynn4
We have been going to this wonderful Chinese place for 20 years, since the first week it was open. We always see the same waitress throughout the years. The food is always fresh and delicious. My 17 year old grew up ridding the little horse in between the doors. The portion size is more then enough, we are big eaters and always have left overs. We always get the #5 with egg foo young (the best ever)....MMMMMMMMGOOD!
Pros: Fresh food
Cons: On the corner of a busy street, hard to get in and out of.
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